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The City of Paso Robles would like to know how COVID-19 is impacting your business and daily life. Please take a moment to complete either or both of these brief surveys to help us understand your concerns and how we can better serve you. Take the RESIDENT SURVEY. Take the BUSINESS SURVEY.
Paso Robles Providing Alternatives to In-Person Services
In an effort to protect the health of the community and continue to provide services to the public, the City will continue to provide services via phone, email, and www.prcity.com as follows until public health guidelines change.
City Hall/City Annex Offices: City Hall (1000 Spring Street) and City Annex offices (821 Pine Street, Suite A) will be closed to in person transactions. Staff is available via telephone, email and by appointment if needed.
Community Development: City Hall building closed to the public. Building, Planning, and City Engineer functions fully operational - electronic submittals, approvals, credit card fee payment and permit issuance. 805-237-3850 or www.prcity.com/188/Community-Development for service or further information.
Building, Grading, Encroachment and Fire Inspections: Fully operational via video inspection. Site visits available for limited situations. Inspection Line: 805-227-7222
Fire Stations: Fire & Emergency Services personnel will continue responding to emergency calls for service. Public access to fire stations, including station tours and ride-alongs, have been cancelled. If you are experiencing an emergency, please call 911. Administrative inquiries can be made by calling (805) 227-7560.
Library: Closed for in person transactions. Staff will be available M-F 10-5 pm for telephone reference and account services by calling 805-237-3870. Online digital collections are available 24/7 via the library website: www.prcity.com/library. Library users are reminded that the library does not charge overdue fees and should not prioritize material that is already checked out.
Recreation Services/Centennial Park: All City of Paso Robles playgrounds, basketball, pickleball, and tennis courts are closed until further notice. Additionally, all City recreation fields and picnic/barbecue areas remain closed. Recreation classes and leagues have been postponed or canceled until further notice as well. For updates to this information, please visit www.prcity.com/recreation or email recservices@prcity.com.
Phone and Digital Services Available: City staff will be available to assist the public remotely, through phone, email, the City website, and by appointment if needed. Key phone numbers are below and a full directory is available online at: www.prcity.com/directory
Public Safety Center: In addition to the service response alterations already implemented by the Police Department, the Public Safety Center lobby will be closed. The telephone located immediately on the outside of the Public Safety Center at 900 Park Street is available to connect to police dispatch.
Building Department 805-237-3850, building@prcity.com
Building Inspections 805-227-7222
Business License/Transient Occupancy Tax 805-237-3999, finance@prcity.com More information and online application/payment options available online at www.prcity.com/154/business-licenses and www.prcity.com/161/transient-occupancy-tax.com
City Clerk 805-237-3888, cityclerk@prcity.com
City Council 805-237-3888, council@prcity.com
City Engineer 805-237-3860, engineering@prcity.com
City Manager 805-237-3888, citymanager@prcity.com
Fire and Emergency Services 805-227-7560
Human Resources 805-237-3962, hr@prcity.com
Information Line 805-227-PASO (7276), info@prcity.com
Library 805-237-3870, library@prcity.com
Planning Department 805-237-3970, planning@prcity.com
Public Works Parks, Light & Landscape, Streets, Water, and Wastewater concerns can be reported (and tracked) on our website: www.prcity.com/RequestTracker.aspx
Recreation Services/Centennial Park 805-237-3988, recservices@prcity.com
Senior Center 805-237-3880
Utility Billing 805-237-3996, adminsvcs@prcity.com More information and payment options available online at www.prcity.com/utilities